Welcome to Austin Autohaus
We specialize in taking care of people who own Mercedes-Benz. We offer comprehensive and professional maintenance and repairs for your entire automobile. We take pride in completing our work in a timely manner at a fair price. There is only one call you need to make for ANYTHING concerning your automobile!
Our Mission - One Call 837-7036
We provide an expert alternative to a dealership and other automotive shops who are not as familiar with your Mercedes-Benz. Our goal is to repair your vehicle correctly the first time, at the estimated price, in the estimated amount of time.
What our customers think:
I was referred to them (Austin Autohaus) about 10 years ago after having gone to Continental Cars (nice but too expensive and not really concerned about me (and my car) as an individual) and another local shop that specialized in Mercedes-Benz where I was spoken to as if I am an idiot who knows nothing and is incapable of comprehending anything about how automobiles work. Austin Autohaus has been servicing my car every since (1993). They are courteous, professional, technically superb, timely and otherwise "engaged" in their work and their relationship with their customers.
I have been a customer there (Austin Autohaus) since I moved to Austin at the end of 2000. They were highly recommended to me by a good friend of my daughter, as they were his company of choice for his Mercedes. I felt confident in his word and began a customer relationship with them. I feel they have always dealt with me fairly and reasonably and their work is of the highest quality. They will tell you the truth and do what they say. They get to know their customers and their cars well, and deal with you on a friendly, personal basis. I would not trust my Mercedes to anyone else (and I am very fussy about my car). I think you would soon feel this same confidence.
I have been taking my car to Robert for the past few years. With Robert taking over, I have been very pleased with the recent service and attention to detail. Robert and Scott do the work that should be done and point out things that should be monitored. Mark me as a very satisfied customer. My car is an '83 380SL, an oldie but goodie thanks to Robert.
From Angies List:
We have been going to them for about three years now. We just recently brought in our daughter's car for service for the described service. The part was not very expensive, they do not 'jack' their parts prices up. Most of the what you pay for is their repair work. They finished the work in one day, that included getting the part. If the work is not done to par, they will stand behind what they do and not charge you twice. We have never been disappointed and would recommend them highly.
I've brought both of my vehicles to Austin Auto for some time now. I haven't ever had a problem or any surprises. The staff there is really nice, reliable and always honest with the customers. They also get the job done the first time and that's excellent.
It was a typical air conditioning repair that Austin s were hired to do, so I am not to sure what I can really tell you. They were able to get me back on the road pretty quick. They offered a decent price and were also nice throughout the process. I would have no reasons to say anything bad about them or to go somewhere else for service.